Coming Into Hospital

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Information for Patients

The Pennine Acute Hospitals NHS Trust provides both inpatient, outpatient and some community-based services.

The information on this section provides general information about how patients should prepare for their appointments and what to expect when they arrive.

Patients with access to our new online portal will be able to view location and clinic information about their upcoming appointment online.

We also have a variety of patient information leaflets that offer advice on a range of medical conditions, procedures and treatments. This information will help you prepare for your stay in hospital and will explain the type of treatment you can expect for your particular medical condition. Additional information is available on the NHS Choices website.

If you are unsure about what service you require or have specific questions relating to an appointment you have been asked to attend, you should contact the relevant department directly. Information can be found via the A-Z of services

We have wheelchairs available at all sites and you can bring with you any special equipment you require for your visit. If you do require a wheelchair we recommend that you contact the hospital before your appointment, please ensure you have a £1 coin (refunded on return) for the use of a wheelchair.

Information about your stay in hospital, can be found in our new bedside booklet

Language and Disability Support

We want to ensure our services are accessible to all patients and visitors. To achieve this we offer a wide range of language and disability support services including sign language support and interpreter services for more than 100 different languages. If you require language support please contact the ethnic health team on 0161 627 8770 to discuss.

We also have wheelchairs available at all sites and you can bring with you any special equipment you require for your visit. If you do require a wheelchair we recommend that you contact the hospital before your appointment.

Guide dogs are welcome in our hospitals and disabled parking is located near to main entrances on each of our hospital sites.

If you are a carer or have one yourself, please advise the nursing staff in the clinic so they can take your needs into account.

Online information portal

We’re introducing text message appointment reminders and an online portal over the coming months. It is currently live in 18 specialties and 31 will be live by the end of March 2020. Follow the link in your text message or visit nhs.my/pat to:

  • View appointment information
  • View location information, including google maps and floor plans
  • View important clinic information
  • Add your appointment to your personal calendar
  • Request to change of cancel your appointment

For more information on this service, see our appointment reminders and online portal page. 

Privacy Notice for Private Patients

Please read our updated Privacy Statement.

Breast feeding in hospital

We support breast feeding across the hospital sites. Please ask a member of staff about available facilities.