If you are unable to attend for your hospital appointment, outpatient clinic, inpatient appointment or day case procedure, then please let us know as quickly as possible. It is important that appointments don't go to waste when others are in need of our care.
We will be able to cancel your appointment, rearrange your visit for another time and offer your original place to another patient who requires it.
Changing your appointment over the phone
If you find that you can't make your appointment for any reason, please contact our booking teams on the following number 0161 778 2233.
Changing your appointment online
We’re introducing an online portal over the coming months. If you've received a text message or voice message notification, you can now change or cancel your appointment on our online portal.
- Follow the link in your text message or visit my/pat to login to our online portal.
- Once online you can request to change or cancel your appointment.
- Our booking teams will review this request and you’ll receive a text message saying if we could change your appointment or not.
Online you can also view information about your upcoming appointment to help you prepare for your visit.
For more information on this service, see our appointment reminders and online portal page.