Visitor Policy – NCA continues to suspend visiting to protect our patients, staff and local communities

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Visitor Policy – NCA continues to suspend visiting to protect our patients, staff and local communities
27 July 2020

Visiting patients in our hospitals continues to be suspended and will remain so until further notice to help protect our patients, staff and the general public. This applies to our Salford, Oldham, Bury & Rochdale Care Organisations.

If you are a visitor who meets the below criteria, you are asked to please contact the ward or department in advance to discuss appropriate arrangements:

  • The patient is receiving end-of-life care.
  • The visitor is a birthing partner accompanying a woman in labour.
  • The visitor is a parent or appropriate adult visiting their child.
  • You are supporting someone with a mental health issue such as dementia, a learning disability or autism, where not being present would cause the patient to be distressed.

In all cases, you must contact the ward or department in advance to discuss appropriate arrangements and seek permission from the ward manager to attend. Relatives or visitors who are self-isolating for whatever reason should not visit.

Please use other ways of keeping in touch with your loved ones in hospital, like phone and video calls. We also provide a Send a Letter scheme and Care Package drop offs and pick ups for our patients, and our staff are committed to helping ensure patients receive updates from their families regularly and in the appropriate way.

The leadership teams across NCA appreciate that this decision is difficult for familes and loved ones, and that it may cause some concern and distress to our patients, but it is deemed essential at this time to protect our patients, staff and local communities.

The health, safety and wellbeing of our patients, local communities and individuals and teams across our organisation remain our absolute priority.

Full visitor advice and guidance for the public is available on our website here.