Mum praises outstanding care her son received at Fairfield A&E
Beth Turnpenny, a Consultant in Acute and Respiratory Medicine at Fairfield General Hospital in Bury has praised the care given to her son James after a fall at nursery.
Mum Beth received a call to go and pick up her son James after nursery staff became concerned that he had hurt his arm. Beth, an experienced Consultant herself, knew at once that his arm could be broken. She took him straight to A&E at Fairfield General Hospital.
Once there, James had a number of x-rays and was diagnosed with a pulled elbow, but the A&E team treating James, advised early return to A&E if the pain didn’t subside, so Beth took him back the following day.
Fairfield General Hospital is run by Bury & Rochdale Care Organisation, part of the Northern Care Alliance NHS Group (NCA), which brings together the Salford Royal and Pennine Acute trusts.
Beth said: “The staff in A&E were brilliant and very caring towards James. Special thanks go to the radiographers. He had so many x-rays and had to get into positions hard for a three year old, but they knew just what to do, distracting him with videos of Peppa Pig on a phone.”
James was seen by an Orthopaedic Consultant and diagnosed with a slight fracture and sent off to be plastered, where again the compassion and professionalism of the orthopaedic plaster room practitioners eased James’ distress and pain. He is now recovering well at home.
The NCA is encouraging the public to make sure they choose the right service for their needs.
Choosing well helps keep free A&E for emergencies, those who are critically ill, patients who need emergency and urgent care. Selecting the correct service ensures patients get the best treatment in the shortest possible time.
You can check which service is right for you by calling NHS 111 or going online to the NHS 111 website.
Pictured: Beth and her son James