Coronary Care Unit scoop SCAPE accreditation
The Coronary Care Unit at North Manchester General Hospital is celebrating after receiving a SCAPE award.
The sought-after award was received following a rigorous assessment process that really put their work under the microscope. The SCAPE accreditation is a quality mark set by the Northern Care Alliance NHS Group (NCA) that ensures patients and their relatives that they are receiving safe, clean and personal care every time they visit.
Chris O’Loughlin has been the Lead Nurse on the Coronary Care Unit for the past two and a half years. He said: “This is testament to the quality and the safety they provide on a daily basis. It’s the second ‘SCAPE ward’ within the division of Medicine. We are really proud that our wards are providing safe, clean and personal care every time to our patients.”
Tracey Keating has been Ward Manager at CCU for just over two-and—half years. She pins their success on how effective they work as a team, saying: “We all work very well together. Our main focus is compassionate care to the patient, delivering high standards.
“I feel very privileged to be the ward manager. All the staff are very dedicated to patients and each other. We strive to give the best care we can to patients and we like to support other areas within the organisation, providing teaching and we are striving forward with that.”
For a department to achieve SCAPE status, they must have maintained green NAAS assessments for 24 months - a total of 3 NAAS assessments.
The Nursing Assessment and Accreditation System (NAAS) is a performance framework system that was originally introduced at Salford Royal NHS Foundation Trust.
It has since been introduced on Pennine Acute Hospital sites, when the two trusts began to work together as part of the new Northern Care Alliance Group. The NAAS scheme measures the quality of nursing care delivered by individuals and teams and provides evidence that teams are meeting the Care Quality Commission’s (CQC’s) fundamental compassionate care standards - the 6Cs of: care, compassion, competence, communication, courage and commitment.
Teams that want to achieve and maintain both Green NAAS and SCAPE accreditation need to demonstrate consistently high quality care and patient-focused standards are being met in their department. They are also asked to showcase best practice to other wards and departments throughout the organisation.
Stephen Cooper, newly-appointed Assistant Director of Nursing for Medicine and Specialist Services, said: “As a new member of staff to this organisation, it’s great that Coronary Care is my first ward to achieve SCAPE while I have been here.
“I think what was key in their presentation was how fundamental effective communication is within the team. I think it’s a real achievement and it has taken a lot of hard work and commitment by the team. What it means for patients and relatives is that they can be assured that they will receive high quality care while they are a patient on this ward.”
The Northern Care Alliance NHS Group brings together five hospitals, 2,000 beds, specialist and acute services, a range of associated community healthcare services, and over 19,000 staff across Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. More information can be found at www.northerncarealliance.nhs.uk