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Car Parking

Patient and Visitor Parking

Each of our hospital sites have a number of Patient and Visitor Car Parks and also parking for blue badge holders and drop off/ pick up areas. We use signage with different colours and symbols to designate available parking as detailed below.

Weekly and monthly parking tickets are also available using card payment at from General/ Cashiers Offices at our hospital sites, as detailed in the following table.

Parking Type		Patient and Visitors	Who Can Park
Parking Type	Parking Signage	Patient and Visitors	Patient and visitors holding valid Blue Badges	Staff And Volunteers with valid Permit or Vouchers	Contractors and Deliveries with valid permit or vouchers
Patient and visitor marked and unmarked spaces		Yes	Yes	Restricted, can only park between the hours of 7PM and 8am Monday - Thursday and 7PM on Friday to 8AM Monday	Restricted, can only park between the hours of 7PM and 8am Monday - Thursday and 7PM on Friday to 8AM Monday
Patient and visitor Blue Badge Spaces		No	Yes	No	No
Drop off / Pick up areas		Yes, Can park / wait for Maximum time displayed on signage	Yes, Can park / wait for double the Maximum time displayed on signage	Yes, Can park / wait for Maximum time displayed on signage	Yes, Can park / wait for Maximum time displayed on signage
Staff Permit and Voucher spaces		Restricted , Drop off and pickup only- No waiting permitted	Restricted , Drop off and pickup only- No waiting permitted	Yes - Allocated Parking Area(s) only	No
Staff Permit and Voucher Blue Badges spaces		No	No	Yes, but only those with an identified Mobility issue confirmed in Parking Application	Yes, but only those with an identified Mobility issue confirmed in Parking Application
Time Critical Priority Parking		No	No	Yes, but only those who have a valid Time Critical Permit Application	No
Electric Vehicle Charging spaces		Yes, Maximum time permitted 4 hours, after which vehicle will need to be relocated to relevant parking space	Yes, Maximum time permitted 4 hours, after which vehicle will need to be relocated to relevant parking space	Yes, Maximum time permitted 4 hours, after which vehicle will need to be relocated to relevant parking space	Yes, Maximum time permitted 4 hours, after which vehicle will need to be relocated to relevant parking space
Delivery Areas		No	No	No	Yes, for the period of Delivery or collection only
No Parking, No Waiting		No	No	No	No
Contractor Parking		No	No	No	Yes, Those with a valid Permit or Vouchers
Authorised User Only’		Only users who have been specifically authorised to park in this	Only users who have been specifically authorised to park in this	Only users who have been specifically authorised to park in this	Only users who have been specifically authorised to park in this

Charges for patient and visitor parking

We do charge for patient and visitor parking, with the charges being displayed on tariff signs displayed in patient and visitor parking areas. However, we also offer concessions for certain types of users including blue badge holders, see further details following; along with reduced price tickets for weekly or monthly parking.

We have 3 methods of payment:

PaySmarti – online, text and phone payments by card/ account, see paysmarti.co.uk and signs at hospitals for details, or download the PaySmarti app.

Pay by app:

1: Download the PaySmarti App from the Apple / Google App store

2: Find a PaySmarti sign/ reference number (see codes and tariff below) and Park.

3: Open the PaySmarti app on your Smartphone and follow the steps.

Pay online:

Sign-in to PaySmarti.co.uk on your phone
Tell us where you’ve parked (see codes and tariff below), your vehicle registration number, and how long you want to park

Pay by phone:

Call 01604 210 933
Tell us where you’ve parked (see codes and tariff below), your vehicle registration number and how long you want to park

Pay by text:

You can pay by text once you’ve registered online.

Park your vehicle

2.Text the car park number (see codes and tariff below), your vehicle registration number and how long you want to park to 07537 404 780

Cash payments at our parking machines - for hourly up to weekly tickets. Our machines are unable to provide change.
Card & Contactless payments at some parking machines - available on machines at Fairfield General Hospital and North Manchester General Hospital, where you also need to enter your registration number to obtain a ticket.

PaySmarti reference codes for our hospital sites are:

Hospital	PaySmarti Reference Number
Fairfield General Hospital, Bury	2801
North Manchester General Hospital	2816
Rochdale Infirmary	2806
The Royal Oldham Hospital	2811

PaySmarti adds and additional transaction charge of 20p onto the charges listed below each time a purchase is made, along with additional charges for SMS text time expiry reminders and some receipts (see website & app for details).

Current charges for parking are:

Time period	Charge details
Up to 30 minutes	Only free in designated drop off/ pick up areas with orange parking signs
Up to 1 hour	£1
Up to 2 hours	£2
Up to 6 hours	£3
Up to 8 hours	£4
Up to 12 hours	£6
Up to 24 hours	£8
Weekly ticket, up to 7 consecutive days	£15
Monthly permit	£25

Monthly parking tickets are also available using card payment at from General/ Cashiers Offices at our hospital sites, as detailed in the following table.

Hospital site	Location
Fairfield General Hospital	General/ Cashiers Office, Ground Floor, Blue Zone
North Manchester General Hospital	General/ Cashiers Office, Level 2, Block D
Rochdale Infirmary	General/ Cashiers Office, Level C
The Royal Oldham Hospital	General/ Cashiers Office, Chalmers Keddie Building

Patient and Visitor Parking Charge Concessions

We offer a number of free or reduced price parking concessions. See table following for details and conditions.

Type Of User	Concession/ Conditions	How to obtain
Patient & Visitor Blue Badge holders	Free for holders of a valid blue badge or those transport a blue badge holder.	Display your blue badge clearly in vehicle when parked in Blue Badge, Drop Off or Patient & Visitor Parking areas.
Patients and Visitors attending: Intensive Care Units, Neonatal Units and High Dependency Units	Free parking is available by authorisation. This is available for; Fairfield General Hospital; Ward 5 (Primary Stroke Centre), Ward 10 (Critical Care) Wards 11a and 11b North Manchester General Hospital; Neonatal Unit Ward G1 (Critical Care Ward) Royal Oldham Hospital; NICU (Neonatal Intensive Care Unit), ICU Pod A and Pod B (Intensive Care & High Dependency)	Please speak to staff in the relevant ward/ department. The Ward Clerk or Ward Staff will have the details of how to access this facility if required.
Patients attending for ongoing cancer and haematology treatment	All relevant wards/ departments Free parking is available, for those attending more than 4 times in one month or for a period of treatment longer than 3 months, but only 1 permit/ voucher per patient.	Two wards/ departments have access to this facility and administer it across the Trust. These are; The Macmillan Cancer Information & Support Centre at North Manchester General Hospital. Ward F11 Haematology at Royal Oldham Hospital for their patients. Please speak to staff in the relevant ward/ department.
Parents and Visitors during occasion of end of life care, or a bereavement of a Patient.	All ward and departments Free parking is available in certain situations For relatives attending the Swan Suites, specific signed free parking spaces are available.	Please speak to staff on the unit/ department regarding arranging this.
Patients and visitors in some other extenuating circumstances	Free parking is available in some situations, at the discretion of the ward/ department supervisory staff.	Please speak to staff on the unit/ department regarding this.
Frequent Outpatient Attendees	Awaiting Government Confirmation of the concession details.	Awaiting Government guidelines See ‘Patients and visitors in some other extenuating circumstances’ for time being.
Parents of sick children staying overnight	Awaiting Government Confirmation of the concession details.	Awaiting Government guidelines See ‘Patients and visitors in some other extenuating circumstances’ for time being.
Staff working night duties	Awaiting Government Confirmation of the concession details.	Awaiting Government Guidelines: Make a staff parking application and ensure correctly detail hours worked

The Hospital Travel Cost Scheme

This allows you to reclaim travelling costs for attending hospital, if you receive certain welfare payments or have a valid exemption card or an HC2 form.

Please ask staff in the ward or department for the General/ Cashiers office contact details, for you to obtain more information. Travel costs are refunded with the correct documentation at the General/ Cashiers office locations following.

Hospital site	Location
Fairfield General Hospital	General/ Cashiers Office, Ground Floor, Blue Zone
North Manchester General Hospital	General/ Cashiers Office, Level 2, Block D
Rochdale Infirmary	General/ Cashiers Office, Level C
The Royal Oldham Hospital	General/ Cashiers Office, Chalmers Keddie Building

In addition further information is also available on the NHS choices website, or using the link detailed below;

http://www.nhs.uk/nhsengland/Healthcosts/pages/Travelcosts.aspx

Parking Enforcement

As part of car parking management process, parking enforcement is in operation across the Group and vehicles found to be in breach of parking conditions, as detailed by relevant signage and road markings, may be issued with a parking charge notice.

If you have received a Parking Charge Notice (PCN) please visit https://www.openparking.co.uk/pcn/ to find out why the PCN was issued, see any photographic evidence taken at the time of issue, pay securely for the PCN or submit evidence to appeal against your PCN.

Appealing a Parking Charge Notice (PCN)

If you feel that your Parking Charge Notice (PCN) was issued incorrectly or you have mitigating circumstances, you can appeal the PCN by clicking on https://www.openparking.co.uk/pcn/ or alternatively writing to:

Open Parking, PO Box 1049, Northampton, NN4 4DZ.

See what you will need in order to appeal below.

Please note that appeals cannot be processed over the phone.

Please have ready...

Your PCN number (e.g. NG12345678), which you can see on the PCN letter.
Your Vehicle Registration Mark (number plate).
Any evidence to support your appeal, which should be files or photos to upload in a JPG or PDF format (or printed and supplied with a written appeal).

Your PCN will be placed on hold at its current charge as soon as your appeal is received. Charges will not increase whilst your appeal is processed and Open Parking will aim to respond to you with a decision within 14 days.

Paying a PCN

Pay by a secure online payment service - https://www.openparking.co.uk/pcn/;

Phone the automated payment line on 0330 088 9564 or

Post a cheque to Open Parking, PO BOX 1049, Northampton, NN4 4DZ. Please note on the cheque the PCN number from your letter and your Vehicle Registration Mark (number plate).

Following is only a temporary section, pending parking application changes and specific website section in the New Year

Staff, Student and Contractor Parking – you need a valid application to park at our hospitals

Further information regarding this is on the Trust internal intranet pages and in Travel Choices and Parking information which should be included in recruitment and contractor information. If you cannot access the Trust intranet or have not received this information, please request it by emailing staff.parkingpermits@pat.nhs.uk.

All staff, contractors and students who are seeking to park a vehicle for longer than a 30 minute period on Trust sites must complete and submit a parking application. This includes visiting the hospital sites to pick up/ drop off equipment or attend regular meetings. If you do not have a valid, authorised parking application prior, you should not park on our hospital sites, or park as a visitor and pay the appropriate parking tariff rate.