Community Health Services Staff Transfer HUB
Latest Staff Notices
ISSUE AFFECTING ESR SELF-SERVICE
Due to a technical fault with our provider of the ESR system, IBM, we are unable to give HMR Children’s staff their user names and passwords for ESR self-service at this time. We hope this will be rectified in the next few days. For any queries please contact the Workforce.Informationhelpdesk@srft.nhs.uk
Welcome HMR Children's Services staff
Friday 1st November, will see the official transfer of Heywood, Middleton and Rochdale (HMR) Children’s Services and associated staff to our Bury and Rochdale Care Organisation from Pennine Care Foundation Trust (PCFT) as part of the wider community services transfer to join and be a key part of our NCA Group. We would like to extend a warm welcome to all HMR Community Services staff joining us
o help ensure a smooth transition for these Community Services teams, a Welcome Pack has been produced and made available on the intranet and a dedicated helpline has been set-up to deal with any pressing operational, HR or IT system issues not addressed by the information in the Welcome Pack. The hotline will be live from 1st November and will be available for the first 28 days of transfer. Dedicated Hotline: 01706 517917.
Staff who have transferred across with HMR Children’s Services are invited to attend one of the two Welcome events on either Thursday 14 November or Wednesday 20 November, at Rochdale Football Club, Bamford Suite. Times and details are available here. To book, please email B&RCO.Workforce@pat.nhs.uk
Download the welcome event invite - click here.
We apologise for the continued delay in organising ID badges for staff, and for any confusion and inconvenience caused to staff. Unfortunately our current resource for issuing ID badges is based on a typical turnover of new starters and is not able to issue a large number of ID badges at once.
Senior Workforce leads are now prioritising the issuing of NCA ID badges to former PCFT staff – in the meantime if you wish to visit the Fairfield site or any of our other sites for an ID badge please make a prior arrangement by emailing or telephoning ahead, the contact details are on the application forms. If staff choose to email a photograph they are asked to wait for an email to confirm the badge is ready for collection, so that they can be sure the badge will be ready for them when they attend the site.
HR Update - October 2019
Click here to download.
Friends & Family Test
Staff Survey - Message from Raj Jain, Chief Executive
We hope that you and your team have settled in within your respective Care Organisation since transferring across to our Northern Care Alliance NHS Group (NCA) in July.
Tuesday 8 October marked a key milestone in our post-transfer plan as it has been 100 days since I welcomed you in a message over 1,300 staff who transferred from Pennine Care NHS Foundation Trust to the NCA through a contract with Salford Royal.
Most of you are continuing in the same role doing to same superb job, in the same place, supporting and caring for those who need our services in the community. You will be working in the community, as part of our developing Local Care Organisations, and within or alongside integrated and local neighbourhood healthcare teams.
We appreciate there are still some teething problems and not lessons for us all in terms of some of the more practical issues such as access to IT systems that may have, and continue to affect, your transfer to our organisation.
This survey below has been created to capture the views and opinions of our staff who transferred to us.
We are keen to hear from as many staff and managers as possible so that we can fully understand the things that have gone well, things that we can learn from, and areas that you still need further support and communication on.
We do listen, and the more we know about how it feels for you ‘ on the ground’, the more we can do to improve any difficulties, and build on our successes.
The survey will take a few minutes only and we will write back out to staff with the results and the actions we will take in relation to them.
Please do spare a few minutes to complete at https://www.smartsurvey.co.uk/s/5JOLB/
In addition, may I also take this opportunity again to thank you for your patience and positive response to this transfer and wish you every success in your career with us. If you have any questions please don’t hesitate to speak with your manager or access information on our intranet. I hope to see some of you over the next few months when I am out and about.
Thank you and regards,
Selenity system - Guidance on claiming excess mileage for staff whose base has changed as a result of organisational change/TUPE - read more
Staff should retain their ID badges until such time as we are able to roll-out our new NCA badges.
For new starters who require an ID badge - click here
We are delighted to welcome colleagues who have transferred employment from Pennine Care NHS Foundation Trust (PFCT) to join our teams at Oldham, Bury and Rochdale as part of our group of hospitals and integrated community services, called the Northern Care Alliance NHS Group (NCA).
A defined number of community healthcare services provided in these localities and associated staff and teams have transferred across to the NCA (Salford Royal NHS Foundation Trust being the host statutory organisation).
The scope of services transferring includes community healthcare services for adults in Bury, Oldham and Rochdale, and children’s services in Bury and Oldham. Although the NCA provides majority of adult services in Rochdale, this is an important and exciting development which will help drive forward transformation to deliver better joined-up integrated healthcare in Oldham, Bury and Rochdale, reducing the dependence on hospital services
Information Packs are available to download for all new staff.
- Bury & Rochdale Information Pack
- Oldham Information Pack
- Corporate Services Information Pack
- HMR Children's Services Information Pack
For those staff joining the NCA
For community healthcare services staff in these localities, there will be no change to your location. Many of you already work with our acute teams and have done so for many years. For most of you, you will continue to do the same job, in the same place. However, we understand of course that there will be various things for staff new to the NCA to get to grips with in the first few weeks after transfer.
We realise that for some Corporate Services staff joining us there may be more significant changes, such as a move of base, a new team and a new line manager. Your new line manager will support you to settle in and we encourage you to raise anything at all that you feel would assist you as you find your feet.
Information and Guidance
After successfully running the helpline since the transfer of community services the helpline is now closed.
Over the last week calls to the helpline have reduced and are now largely being directed to the appropriate corporate team and being dealt with as part of business as usual.
Staff with on-going queries related to the transfer should:
- Direct these through their usual line management routes.
- Access the ‘Key Departments & Information for Staff’ section of the transfer hub for key information and contact details for supporting functions. https://www.pat.nhs.uk/key-departmentsinformation-for-staff.htm
- Submit any outstanding queries via the ‘Staff Questions Form’ on the transfer hub. https://www.pat.nhs.uk/pennine-care-staff-questions-form.htm
This online Transfer Hub contains information and guidance to support you in your transfer and transition across to the NCA.
Questions & Answers
Similar to the previous Transfer Hub portal, this site also provides you with an opportunity to submit any queries or questions that you may have.
To view all our previous Q&As - select a topic:
- HR General
- Corporate Services
- Services not transferring on 1 July
Branding and Email Signatures
As part of our Northern Care Alliance NHS Group’s corporate identity, it is important that every member of staff standardises and changes their email signature to comply with our corporate identity and brand guidelines.
Using the Care Organisation logos: Where you could expect to see it?
You would expect to see the Care Organisation logo and branding used on items that are specific to that Care Organisation, for example, internal and external PowerPoint presentations, the intranet, social media platforms, hospital site posters and signage, pull-up banners, internal staff communication materials, Care Organisation performance reports, papers and documents.
All staff, including those new or transferring to the NCA, should identify which Care Organisation they work for i.e Bury & Rochdale Care Org, or Oldham Care Organisation. You should then change and download the relevant email signature. Changing your email signature should only take a few minutes to do as there are step by step instructions on how to set up, or edit your email signature.
Using the Northern Care Alliance logo: Where you could expect to see it?
You would expect to see the Northern Care Alliance logo on items that are relation to Group-wide pieces of work, initiatives or programmes of work that involve multiple Care Organisations. You would also expect to see the logo used on the email signatures of people who have a Group-wide role or part of a group function such as Finance. To access template for the NCA and Care Organisations click here.
Finally, we hope you are as excited to be joining us as we are to have you. It’s an exciting time to join the Northern Care Alliance and in providing services across our Care Organsiations in Oldham, Bury and Rochdale, Salford and North Manchester.