Community Health Services Staff Transfer HUB

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Latest Staff Notices

HMR Children’s Community Services transfer

After discussions between Pennine Care NHS FT, Salford Royal (part of the Northern Care Alliance NHS Group) and Heywood, Middleton & Rochdale CCG, a decision has been taken to postpone the planned transfer of Children’s Community Services by one month (from 1st October to 1st November 2019).

The reason for this change is to ensure that  we have given ourselves enough time to mobilise our resources and put in the appropriate measures to ensure a smooth and safe transfer for staff and patient care. This includes addressing some issues around payroll, Electronic Staff Records and IT systems.

We would like to emphasise that we remain committed to supporting you through this change. We hope you can understand our reasons for the short postponement and we thank you all for your patience.

We are receiving a high volume of calls regarding SMART and ESR self service and we are working through these as fast as we can.

Staff are reminded that only designated staff will have access to SMART for the purposes of recording annual leave and other absences on behalf of their team.  SMART is not for staff in general.  Where individuals used to record their leave on ESR self service, this will have to be recorded via an alternative method determined locally.

Selenity system - Guidance on claiming excess mileage for staff whose base has changed as a result of organisational change/TUPE - read more

Corporate Services TUPE Transfer Staff Welcome Events - click here

Important HR update for all staff including information on salaries and expenses - click here

Staff should retain their ID badges until such time as we are able to roll-out our new NCA badges. 

For new starters who require an ID badge - click here


We are delighted to welcome colleagues who have transferred employment from Pennine Care NHS Foundation Trust (PFCT) to join our teams at Oldham, Bury and Rochdale as part of our group of hospitals and integrated community services, called the Northern Care Alliance NHS Group (NCA).

A defined number of community healthcare services provided in these localities and associated staff and teams have transferred across to the NCA (Salford Royal NHS Foundation Trust being the host statutory organisation).

The scope of services transferring includes community healthcare services for adults in Bury, Oldham and Rochdale, and children’s services in Bury and Oldham. Although the NCA provides majority of adult services in Rochdale, this is an important and exciting development which will help drive forward transformation to deliver better joined-up integrated healthcare in Oldham, Bury and Rochdale, reducing the dependence on hospital services

Information Packs are available to download for all new staff.

For those staff joining the NCA

For community healthcare services staff in these localities, there will be no change to your location. Many of you already work with our acute teams and have done so for many years. For most of you, you will continue to do the same job, in the same place.  However, we understand of course that there will be various things for staff new to the NCA to get to grips with in the first few weeks after transfer. 

We realise that for some Corporate Services staff joining us there may be more significant changes, such as a move of base, a new team and a new line manager.  Your new line manager will support you to settle in and we encourage you to raise anything at all that you feel would assist you as you find your feet. 

Information and Guidance

After successfully running the helpline since the transfer of community services the helpline is now closed.

Over the last week calls to the helpline have reduced and are now largely being directed to the appropriate corporate team and being dealt with as part of business as usual.

Staff with on-going queries related to the transfer should:

  1. Direct these through their usual line management routes.
  2. Access the ‘Key Departments & Information for Staff’ section of the transfer hub for key information and contact details for supporting functions.
  3. Submit any outstanding queries via the ‘Staff Questions Form’ on the transfer hub.

This online Transfer Hub contains information and guidance to support you in your transfer and transition across to the NCA. 

Click here for Key Departments & Information for Staff

Questions & Answers

Similar to the previous Transfer Hub portal, this site also provides you with an opportunity to submit any queries or questions that you may have.


To view all our previous Q&As - select a topic:

Branding and Email Signatures

As part of our Northern Care Alliance NHS Group’s corporate identity, it is important that every member of staff standardises and changes their email signature to comply with our corporate identity and brand guidelines.

Using the Care Organisation logos: Where you could expect to see it?

You would expect to see the Care Organisation logo and branding used on items that are specific to that Care Organisation, for example, internal and external PowerPoint presentations, the intranet, social media platforms, hospital site posters and signage, pull-up banners, internal staff communication materials,  Care Organisation performance reports, papers and documents. 

All staff, including those new or transferring to the NCA, should identify which Care Organisation they work for i.e Bury & Rochdale Care Org, or Oldham Care Organisation. You should then change and download the relevant email signature. Changing your email signature should only take a few minutes to do as there are step by step instructions on how to set up, or edit your email signature. 

Using the Northern Care Alliance logo: Where you could expect to see it?

You would expect to see the Northern Care Alliance logo on items that are relation to Group-wide pieces of work, initiatives or programmes of work that involve multiple Care Organisations. You would also expect to see the logo used on the email signatures of people who have a Group-wide role or part of a group function such as Finance. To access template for the NCA and Care Organisations click here.

Finally, we hope you are as excited to be joining us as we are to have you.  It’s an exciting time to join the Northern Care Alliance and in providing services across our Care Organsiations in Oldham, Bury and Rochdale, Salford and North Manchester.