Staff Awards 2019 - Patients' Choice Award
Listed below are the shortlisted staff/teams for each Care Organisation - please vote for your winner below.
Our awards recognise the very best of patient care, dedication and innovation across Salford Royal,
The Royal Oldham Hospital, Fairfield General Hospital, Rochdale Infirmary, North Manchester General Hospital and across our community services.
Voting has now closed, the results will be announced on Friday 29th November at the awards ceremony.
Please read the reasons for nomination
Ward B7 - Salford Care Organisation
This team is praised for providing exemplar, professional compassionate and supportive care, with patient outcomes and experience their priority at all times. Described as being like ‘guardian angels’ for their patients, nothing is ever too much trouble. They were nominated because of the way they always explained what was happening to their patient and their loved ones so they could all understand, learn and help to support each other. This team always showed the utmost care for their patient, making sure they cheered him up when he was feeling down, allayed his fears when he was anxious or scared and always looked after the rest of the family too. They helped make a very distressing time the best experience possible.
Janice Lang, Speech and Language Team - North Manchester Care Organisation
Janice Lang from the Speech and Language Team was nominated by a patient who had a total laryngectomy back in 2018. Pre –op, Janice arranged for the patient to meet other people who had been through the same thing and helped him accept the situation and make the right choices. He was also supported well post-operatively with the team helping to build his confidence in ‘taking the world back on without natural speech’. “She makes her patients feel like part of the team, and is always cheerful, empathetic and highly professional. Quite simply, Janice goes beyond the extra mile.”
Neonatal Intensive Care Unit (NICU) - Oldham Care Organisation
NICU were nominated for taking extra special care of premature and sick babies. The staff took care of the patient's premature twins and also got the new parent involved in the care of them, explaining everything that they were doing. The girls were born at 33+1 weeks and were home after 26 days. The patient was very thankful for everything the staff did.
June Austin - Radiology Fairfield - Bury & Rochdale Care Organisation
June has been a volunteer in the Radiology department at Fairfield for around ten years. During this time she has become a highly valued member of the x-ray team. June is the first point of patient contact. She is often inundated with patient’s requests and queries and due to her experience she is able to deal with these queries in a calm and professional and respectful manner. As part of her volunteering duties she prepares patients for their x-rays and ensures that they are dressed appropriately for their examination thus preserving their dignity. She helps the x-ray team prioritise workload during busy periods and highlights to us when she feels that a patient have additional needs.