Open & Honest Care and Safer Staffing

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We are one of a number of NHS organisations who want to be open and honest with our patients.  This is how a modern NHS hospital should be - open and accountable to the public and patients and always driving improvements in care.  As a member of the 'Open and honest care: driving improvement' programme, we continue to work with patients and staff to provide open and honest care, and through implementing quality improvements, further reduce the harm that patients sometimes experience when they are in our care.

We have made a commitment to publish a set of patient outcomes, patient experience and staff experience measures so that patients and the public can see how we are performing in these areas.

Each month we collaborate with other care providers to share what we have learned and to use this information to identify where changes can be made to improve care.

All reports for The Pennine Acute Hospitals NHS Trust for the current calendar year can be downloaded below. Previous years are available using the link in the left hand navigation. 

Open & Honest Care Reports - 2016

Patient Stories

Each month we publish a patient story as part of the 'Open and honest care: driving improvement' programme. The stories detail the experiences from patients and their carers who have received treatment from our staff across a range of our services throughout the Trust. Click to read our Patient Stories.

 

Safer Staffing

Guidance issued by NHS England and the Care Quality Commission states that every hospital ward must now publicly display details of planned and actual staffing levels, which forms part of the government’s response to the Francis report. Trusts have also pledged to submit monthly staffing reports to board meetings and these reports will be made available to the public online.

We embrace this open and honest approach and are working hard to ensure that there are robust systems and processes in place to ensure that there is sufficient staffing capacity and capability to provide high quality care to patients on all wards and departments 24 hours a day, 7 days a week.

Safer Staffing Reports - 2017

Transparency in Care

Hard Truths: The Journey to Putting Patients First

A presentation by Mandie Sunderland, former Chief Nurse at The Pennine Acute Hospitals NHS Trust.

Download the presentation