Intermediate care manager Carol scoops Trust’s top staff award

manager of the year crop
Intermediate care manager Carol scoops Trust’s top staff award
04 July 2014

A senior manager in intermediate care, Carol Kavanagh, has scooped the coveted Manager of the Year Award at The Pennine Acute Hospitals Trust’s fifth annual staff awards event.


The Trust’s Staff Awards 2014 recognise the very best of patient care, dedication, skill and innovation across the Trust’s four hospital sites and its 9,000 staff.


At a special final awards ceremony at the Sheridan Suite in Manchester, Olympic rower and endurance adventurer James Cracknell OBE, announced that Carol (pictured) had won the award.


Carol works within the medicine and community services division within The Pennine Acute Hospitals NHS Trust, and works relentlessly to deliver services responsive to the needs of the local population. She has managed the business proposal, development, negotiations and implementation of a new pilot service which supports managing people closer to home and addresses admission avoidance. She has been key to the project’s overall success and is instrumental in motivating people to deliver the services required.


She has been described as a fantastic leader, who is motivated, approachable, fair and very hard working. She leads by example and is very passionate about her job as she treats staff, patients and relatives with respect at all times. Patient care is of paramount importance to her and she ensures that her staff provide the best high quality service that they can.


Carol Kavanagh said: “I am extremely fortunate that within my work portfolio I have had an opportunity to develop new services such as the community falls service, navigator services based in urgent care and implemented the integrated discharge team at North Manchester General Hospital. At present I am currently developing community IV therapies and enhanced intermediate care beds on the North Manchester site.


“No two working days are the same and I am always very busy but very privileged to have an exciting role that impacts on the delivery of efficient, effective, co-ordinated and timely high quality care for patients. Importantly I work with fantastic teams who share the same values and ethos.


I was very excited and was extremely surprised to be nominated for the divisional manager, and then to be the overall winner was absolutely amazing and fabulous. I am very proud of this achievement and wish to thank those who nominated me for the award, all my team members and colleagues.”

Presenting the awards, Olympic rowing champion James Cracknell OBE, said: “It was a privilege and honour for me to meet and congratulate local NHS staff who work extremely hard every day to care and treat people and who have been voted by their colleagues and the public for their care, compassion and skill. I believe it’s important we take the opportunity to thank and recognise the efforts of NHS staff as they do a tremendous job. It was a great occasion.”


Dr Gillian Fairfield, Chief Executive of the Trust added: “It is a huge privilege to be Chief Executive of this Trust working with so many dedicated and professional colleagues. Our staff awards are just one way of publicly recognising and thanking those who have demonstrated exceptional care, skill and innovation and for all of their hard work and commitment. It helps us as an organisation be proud of what we do and what we can achieve.


“It was a fantastic event and lovely to see so many staff across all departments and job roles enjoying themselves and celebrating their achievements, whether as a team or individual.”


The event was fully paid for and supported by a number of sponsors including: Vinci Construction UK Ltd; NG Bailey; Weightmans; Mitie; Philips; G2 Speech; Kainos Evolve; Sitekit; Lloyds Pharmacy; Corporate Design Company and G4S. Trophies sourced by Lennard Trophies.


The award for manager of the year was sponsored by Weightmans.


Pictured: Carol Kavanagh receives the manager of the year award from James Cracknell OBE and Mark Hatfield of Weightmans.