Trust scoops Best Improvement in Patient Safety Award at 2015 North West Informatics Awards

informatics awards
Trust scoops Best Improvement in Patient Safety Award at 2015 North West Informatics Awards
18 September 2015

THE Pennine Acute Hospitals NHS Trust has won the Best Improvement in Patient Safety Award at the 2015 Informatics Awards.

The awards were held on 16 September at the CONNECT Conference Award Ceremony at the Herons Reach Hotel in Blackpool. The evening was hosted by the North West Chief Clinical Information Officer who presented the awards.

The Trust’s award entry submission was based around work undertaken by the Trust’s IM&T Department to improve on Handover of Care Communications information shared with local GPs.

Mick Heaton, IM&T Department at The Pennine Acute Hospitals NHS Trust said:

“The award is a significant achievement for the Trust and demonstrates a commitment from Trust staff to deliver systems which make patients safer and help us collaborate with other care providers. Ultimately, the Electronic Patient Records (EPR) programme aims to deliver IT systems that are safer for patients, release time to care and remove the need for paper.

“The steps the Trust has taken to improve Handover of Care Communications and connectivity with the Greater Manchester electronic hub puts us in a much stronger position to deliver these aims and collaborate on the care of our patients with other care providers in the wider community to transition care from the hospital to the GP efficiently and seamlessly.”

Over recent months the Trust has met, and often exceeded, local targets to send out 95% of handover of care communications within 24 hours of discharge. A joint-working Clinical Communications Group covering the Trust and GP practices in the area, chaired by Georges Ng Man Kwong, the Trust’s Chief Clinical Information Officer (CCIO), has been established to continue to review and improve the quality of the handover of care.

By the end of 2014 the Trust EPR programme had successfully delivered electronic prescribing and order communications to almost every ward within the Trust. This was the culmination of an ambitious programme of work that has rapidly improved the digital maturity of the Trust making it one of the leaders in North West.

The Trust has also completed a successful project to send out patient and clinical communications via the Greater Manchester hub which is how the care providers in the Manchester area send correspondence about patients securely. This puts the Trust in the unique position of being able to provide electronic GP communications to all of its four Clinical Commission Groups (CCGs) in the area.      

These systems working together deliver legible and accurate clinical information to clinicians working throughout the Trust, in the local community and to GP practices; anyone sharing in the care of the patient.   

The Trust redeveloped its Handover of Care Communications (previously known as discharge summaries) in collaboration with the GP community to ensure quality, timeliness and accuracy of information provided when a patient is discharged after a stay in one of the Trust’s hospitals. 

Pictured: Libby Woodcock, EPR Training and Implementation Manager; and Aklis Miah, EPR Team Leader, both from The Pennine Acute Hospitals NHS Trust