Rochdale borough residents to benefit from £7.2m investment in integrated health and social care

Rochdale borough residents to benefit from £7.2m investment in integrated health and social care
08 September 2015

People across the Rochdale borough will now benefit from improved health and social care services following a £7.2m joint investment by NHS Heywood, Middleton and Rochdale Clinical Commissioning Group (HMR CCG) and Rochdale Borough Council into a new service that aims to cut down the time people spend in hospital.

The main aim of the new ‘Intermediate Care Tier Service’, which launched last week, is to reduce unnecessary admissions to hospital and ensure that people can leave hospital more quickly by making care more easily available in the community and people’s homes.

The new 24/7 service is provided by over 200 staff from a variety of health and social care organisations and includes access to integrated health and social care designed around the needs of the individual.

The service, which has been jointly commissioned and funded by NHS HMR CCG and Rochdale Borough Council, is available to people over the age of 18 who are at risk of being admitted to hospital and those with continued care needs who are medically fit to be discharged from hospital. It is anticipated that the majority of patients will be elderly.

People can be referred to the new service via local health and care professionals including local GPs, nursing and care homes, local hospitals and community health care providers.  Treatment and care is provided either in the home, a community setting or at one of two specially commissioned enhanced bed units – Tudor Court in Heywood and a newly established Wolstenholme Unit at Rochdale Infirmary.

Providing support and care from GPs, nurses, occupational therapists, physiotherapists, social and support workers and pharmacy technicians, these units enable people to avoid hospital and access more intensive treatment closer to home, with the aim of reducing lengths of stay and enabling faster recovery and discharge. They can also be accessed by patients who have been treated in hospital but still require nursing or therapy to maintain rehabilitation or recovery.

The service is provided by a joint venture between Age UK Metro Rochdale (Age UK), BARDOC (Bury and Rochdale Doctors on Call), Big Life Group, GP Care Services Limited, The Pennine Acute Hospitals NHS Trust, Pennine Care Foundation Trust and Rochdale Borough Council. 

Dr Lynn Hampson, NHS HMR CCG Clinical Lead, said, “We’re excited to be working with Rochdale Borough Council, The Pennine Acute Hospitals NHS Trust and other partner organisations in the provision of the Intermediate Tier Service.

“This jointly commissioned and provided service is designed to keep people at home and avoid hospital admissions, allowing local residents to benefit from more easily accessible home and community base care.”

Councillor Iftikhar Ahmed, Cabinet Member for Adult Care at Rochdale Borough Council, said: “Hospital care is very important, but it should only be used when completely necessary. For some people, particularly people with dementia who need to be in familiar surroundings, time spent in hospital can actually lead to a deterioration in their condition.

“This new service will make our residents’ lives easier by ensuring that the medical and social care expertise they need is on hand in their homes and communities, so that hospitals are only used as a last resort.”

Dr Shona McCallam, clinical director at The Pennine Acute Hospitals NHS Trust which runs Rochdale Infirmary and community services, said: “This is an exciting and innovative integrated model which will be able to support more people to regain independent living, through a period of short term care, in either their own homes or in one of the intermediate care beds. This can be either as a step up from community based services or as a step down from hospital or urgent care.

“The service will provide a flexible, accessible and responsive time-limited multi-disciplinary service, focused on a truly integrated health and social care model of rehabilitation and re-ablement where this is achievable.” 

This partnership and service development is seen as part of the wider health and social care integration taking place across Greater Manchester under the Greater Manchester Devolution plans.   


Notes to editors

Key elements of the new care model include:

  • Trusted assessment and discharge framework to promote integration between health, social care and third sector, removal of duplication and barriers to care.
  • Technology first – assistive and information management and technology promoting independent living and pro-active support for carers and self-care.
  • Transition into local social activities supported and led by the third sector.
  • Identifying frailty to ensure people enter the most appropriate care pathway.
  • Enhanced medical support to the ITS including medicines management.
  • System wide flexibility across the model promoting care delivery closest to home. Provided through expansion of the acute response into the community setting, rotating professionals across the spectrum of health and social care.
  • Re-design of the existing hospital facility into a health and social care hub.
  • Redesign of intermediate care bedbase across the borough.
  • Single point of access over 24 hours and 7 days a week.
  • Home based crisis support, intermediate care and reablement.
  • Rapid access diagnostics and GP and consultant medical support.
  • Integrated clinical and operational pathways with urgent care centre, clinical assessment/dementia and frailty units and diagnostic provisions.
  • Care collaboration with our urgent and acute care services across the Pennine Acute Trust footprint and the North East sector for hospital and residential care admission avoidance and length of stay reduction.

For further enquiries, contact Jennifer Banks, Communications Manager on 01706 652824 or 07810 815763.