Physical assaults on staff fall for second consecutive year

Pennine security
Physical assaults on staff fall for second consecutive year
07 October 2015

The number of reported physical assaults against staff working at The Pennine Acute Hospitals Trust has fallen for the second year in a row, down from 207 reported in 2013/14 to 171 in 2014/15.

This represents a 17.4 percent fall in reported physical assaults on NHS staff at the Trust which manages The Royal Oldham Hospital, North Manchester General Hospital, Fairfield General Hospital in Bury, Rochdale Infirmary and community services.

It is thought that new staff training in Conflict Resolution and Dementia Awareness has played a significant part in this reduction in physical assaults.

Full details of the physical assaults data is contained in the Trust Annual Security Report 2014/15 which was discussed at the Trust’s September public Board meeting and is available to download on the Trust website.

Glynis Jones, Local Security Management Specialist at the Pennine Acute Hospitals NHS Trust said:

“Staff safety is very important at our hospitals and we work closely with the police to make sure that members of the public who deliberately abuse our staff are dealt with in an appropriate manner. Recent sanctions against offenders have included custodial sentences, fines, cautions and restorative justice. The Trust does not tolerate violent or abusive behaviour towards its staff and each incident will be reported and acted on.”

In 2012/13 there were 256 reported physical assaults against staff. This dropped to 207 physical assaults against staff in 2013/14 and has now dropped again in 2014/15 to 171 physical assaults against staff. The number of reported physical assaults against staff has not been this low at the Trust since 2006/07.

Over the last twelve months Conflict Resolution Training for staff has continued to be rolled out at all hospitals and community services. In all there have been 54 classes teaching a total of 443 staff in 2014/15.

Physical Intervention Training for staff will commence in the coming months, provided by a specialist company called Maybo. Initially Trust staff will be trained to act as Physical Intervention Trainers who will then cascade the Physical Intervention Training to colleagues.

A recent Staff Security Survey carried out at the Trust showed that 3.18 percent of staff had been physically assaulted in the last six months. The survey also showed that 24.43 percent of staff had been subjected to verbal abuse by a patient or member of the public in the last six months. In total 81.13 percent of staff said they felt safe working on Trust premises. The survey was carried out in February 2015 and got 1500 returns.

Pictured left to right: Tony Robinson, Security Officer, MITIE; Glynis Jones, Local Security Management Specialist, The Pennine Acute Hospitals NHS Trust; and Dee Hussein, Security Officer, MITIE.