Patients reminded to use the right health service this bank holiday

Professor Matthew Makin - Medical Director
Patients reminded to use the right health service this bank holiday
24 May 2016

HOSPITAL doctors and GPs are again urging the public to Choose Well this bank holiday and use the appropriate health service for their condition, only coming to A&E in a real life emergency situation.

This is the joint message from The Pennine Acute Hospitals NHS Trust, which manages North Manchester General Hospital, The Royal Oldham Hospital, Rochdale Infirmary and Fairfield General Hospital in Bury, and primary care colleagues that manage GP surgeries in these areas.

People who become ill over the bank holiday should try to self-care in the first instance, for example if they have a cold or an ear infection. If people become concerned and think they might need medication they should then seek advice from a pharmacist, or if they are really worried then they can go to the NHS Choices website (www.nhs.uk) or call 111 where they will be asked a series of questions to assess their symptoms and be directed to the best medical care for them, leaving emergency A&E doctors to focus their attention on seriously ill emergency patients.

A full list of opening hours for pharmacies and out of hours GP services in North Manchester, Oldham, Rochdale and Bury, including phone numbers and addresses, is available on the Pennine Acute Trust website on our Choose Well webpage (www.pat.nhs.uk/patients-and-visitors/choose-well.htm).

The number of people attending the three A&E departments run by The Pennine Acute Trust is still high and the doctors are seeing cases which could be treated elsewhere in the community such as by a pharmacist. Having to provide this care could delay people with genuine emergencies from being seen in the quickest possible time and increase the waiting times for others.

Eating well and being prepared by stocking up your medicine cabinet and making sure you have enough stock of medicines to last through the bank holiday periods can also help people to stay well.

Professor Matt Makin, Medical Director at The Pennine Acute Hospitals NHS Trust said:

"By avoiding A&E and choosing the right service this bank holiday, patients will get the best treatment in the shortest time, whilst keeping emergency health services available for emergencies and life-threatening conditions.

“Our A&E and urgent care doctors, nurses and staff are working incredibly hard and still seeing great numbers of patients day in day out. Despite being out of winter and into spring there is no sign of a lull and we still have lots of patients in beds either requiring treatment or waiting to be discharged from hospital, which adds to the pressure.

"A&E is still the place to come if you need urgent treatment such as for a serious head injury, if have fallen badly or if you are having breathing difficulties. However, we are still seeing lots of people with less serious conditions and minor complaints such as alcohol intoxication, back pain, migraines and headaches, ear problems, and sore throats.  

“Only those people who are extremely unwell and in need urgent care and emergency medical attention should come to A&E where we will provide the best possible care.

“Ordering and taking care of any repeat prescriptions, having a well-stocked medicine cabinet and being aware of opening times and contact details for local pharmacies will help over the bank holiday period.”

Choosing the right service to meet your needs this bank holiday:

  • NHS Choices website (nhs.uk) offers up to date expert advice as well details of local services
  • NHS 111 is the non-emergency number open 24 hours a day. It’s fast, easy and free. Call 111 and you will be asked you a series of questions to assess your symptoms and immediately direct you to the best medical care for you
  • Local community pharmacies can help you with lots of everyday ailments
  • Accident and Emergency (A&E) departments and the 999 ambulance service should only be used in a critical or life-threatening situation such as choking, chest pain, blackouts, serious blood loss, suspected stroke or meningitis

Visit our Choose Well webpage (www.pat.nhs.uk/patients-and-visitors/choose-well.htm) web for advice about how to stay well.

Oldham

If you live in the Oldham area then you can get up to date information about healthcare in the community, such as information about opening times for GPs, walk in centres and pharmacies on the NHS Oldham CCG website (www.oldhamccg.nhs.uk/Home/tabid/189/Default.aspx) or visit its Choose Well web page (http://www.oldhamccg.nhs.uk/Yourhealthandwellbeing/Feelingunwell/tabid/183/Default.aspx)

Listen to the radio adverts for advice about coming to A&E - advert 1 (www.pat.nhs.uk/patients-and-visitors/Health%20Campaigns/choose%20well/54189%20-%20NHS%20Oldham%20-%20AandE%20Female.wav) , advert 2 (www.pat.nhs.uk/patients-and-visitors/Health%20Campaigns/choose%20well/54188%20-%20NHS%20Oldham%20-%20AandE%20-%20Male.wav)

Bank Holiday Pharmacies - Oldham

Trade name

Address

Postcode

Telephone

30th May Bank Holiday

29th August Bank holiday

Tesco Pharmacy

Huddersfield Road

OL1 3LG

0161 951 6847

11am - 4pm

11am - 4pm

Tesco Pharmacy

Featherstall Road

OL9 6BW

0161 951 5247

11am - 4pm

11am - 4pm

Asda Pharmacy

Greenfield Lane

OL2 8QP

01706 883 500

11am - 5pm

11am - 5pm

Asda Pharmacy

1 Milne Street

OL9 0JE 

0161 484 1060

11am - 5pm

11am - 5pm

Sainsburys pharmacy

60 Union street

OL1 1DJ

0161 620 7360

9am - 7pm

9am - 7pm

Boots Pharmacy 

Town Square

OL1 1XD

1616336136

10:30am-4:30pm

10am-5pm

Lloyds Pharmacy 

Oldham ICC New Radcliffe St

OL1 1NL

0161 626 5426

11am - 4pm

11am - 4pm

Rochdale 

Heywood, Middleton & Rochdale CCG is running a bank holiday Choose Well campaign - find out more on its bank holiday webpage (www.hmr.nhs.uk/index.php/news/562-getting-the-right-treatment-over-the-bank-holiday-weekend)  For year round updates about community healthcare such as information about opening times for GPs, walk in centres and pharmacies visit the CCG homepage (www.hmr.nhs.uk/)

Bank Holiday Pharmacies - Rochdale

Trade name

Address

Postcode

Telephone

30th May Bank Holiday

29th August Bank holiday

Pearl Pharmacy 

41 Tweedale Street

OL11 1HH

01706 646840

10am - 4pm

10am - 4pm

Tesco Pharmacy

Barton Road

M24 1HB

0161 956 2847

11am - 4pm

11am - 4pm

Asda Pharmacy

Dane Street

OL12 6XT

01706 652 010

11am - 5pm

11am - 5pm

Kingsway Pharmacy

Morrisons Superstore

OL16 4AT

01706 525 283

9am - 5pm

9am - 5pm

Boots Pharmacy 

Market Way

OL16 1EA

01706 653225

10.30am - 4.30pm

10.30am - 4.30pm

Bury

For up to date information about access to community healthcare services in Bury such as opening times for GPs, walk in centres and pharmacies you can visit the Bury CCG website homepage (www.buryccg.nhs.uk/default.aspx). You can find Choose Well information about the bank holiday for Bury here (www.buryccg.nhs.uk/news-and-media-centre/news-archive/2016/25042016.aspx).

Bank Holiday Pharmacies - Bury

Trade name

Address

Postcode

Telephone

30th May Bank Holiday

29th August Bank holiday

Tesco Pharmacy

Woodfield Retail Park

BL9 5BY

0161 9516047

11am - 4pm

11am - 4pm

Tesco Pharmacy

Bury New Road

M25 7BL

0161 9515447

11am - 4pm

11am - 4pm

Asda Pharmacy

Pilsworth Road

BL9 8RS

0161 351 2510

11am - 5pm

11am - 5pm

Asda Pharmacy

Riverside Retail Park

M26 3DA

0161 724 2510

11am - 5pm

11am - 5pm

Asda Pharmacy 

Spring Street

BL9 0RN

0161 447 8219

11am - 5pm

11am - 5pm

Boots the Chemist

Woodfields Retail Park

BL9 5BY

1617642854

11am-5pm

11am-5pm

North Manchester

Are you from the North Manchester area? If so, please go to the North Manchester CCG website (www.northmanchesterccg.nhs.uk) for up to date information about access to community healthcare services such as opening times for GPs, walk in centres and pharmacies. Visit the Choose Well bank holiday web page (www.northmanchesterccg.nhs.uk/news/choose-well-this-easter-bank-holiday-1371) for North Manchester for bank holiday information.

Pharmacy opening times (http://psnc.org.uk/community-pharmacy-greater-manchester/our-news/easter-and-bank-holiday-opening-hours-2016/) for North Manchester are also available.

Visit the Choose Well Manchester (www.choosewellmanchester.org.uk) page

Bank Holiday Pharmacies - North Manchester

Trade name

Address1

Postcode

Telephone

30th May Bank Holiday

29th August Bank holiday

Tesco Pharmacy

Cheetham Hill Road

M8 5DP

0161 951 5647

11am - 4pm

11am - 4pm

Tesco Pharmacy

Victoria Avenue East

M9 6HP

0161 4524047

11am - 4pm

11am - 4pm

Asda Pharmacy

Alan Turing Way

M11 4BD

0161 230 3520

11am - 5pm

11am - 5pm

Asda Pharmacy

North City Shopping Centre

M9 4DJ

0161 205 8941 x 319

11am - 5pm

11am - 5pm

Cameolord Ltd

16 Oxford Street City

M1 5AE

0161 228 6162

8 am - 12 midnight

8 am - 12 midnight

Sainsburys Pharmacy

170 Heaton Park Road West

M9 0QS

0161 251 8728

8am - 7pm

8am - 7pm

Boots  

32 Market Street,

M1 1PL

0161 832 6533

8am - 8pm

8am - 8pm 

Pictured: Professor Matt Makin, Medical Director at The Pennine Acute Hospitals NHS Trust