New service to support palliative care in North Manchester

MCIP web
New service to support palliative care in North Manchester
21 May 2015

A NEW North Manchester Macmillan palliative care support service has been launched led by specialist staff from The Pennine Acute Hospitals NHS Trust in partnership with local health and voluntary agencies.

The Macmillan Cancer Improvement Partnership (MCIP) has funded the project to expand the current service provision within the area and the service change will ensure that all patients registered with a North Manchester GP will have better access to holistic palliative care.  The service will function as ‘a hub’ for the co-ordination of supportive and palliative care.

Palliative care, is an approach to care, that improves the quality of life for patients and their families who face the problems associated with life limiting illness. This is achieved by the prevention and relief of suffering, through early identification, assessment and treatment of pain and other problems, physical, psychological and spiritual.

North Manchester has a higher than national average hospital death rate for palliative and end of life patients and so Macmillan, St Ann’s Hospice, CALL, Manchester City Council, North Manchester Clinical Commissioning Group (CCG), GP practices and The Pennine Acute Hospitals NHS Trust have worked together to have a service which operates seven days a week from 8am to 8pm.

The aims of the service include:

  • To develop a consultant- led community and home based service for all people with palliative and supportive care needs.
  • To increase the number of patients being supported in their preferred place of care and enable patients, where possible, to die where they would choose (for most, in their own homes).
  • To provide a single point of access for all referrals for this cohort of patients. Referrals will be accepted from anyone e.g. health and social care professional, family, carer, patient etc.  All referrals will be prioritised and triaged.
  • To reduce unnecessary hospital admissions that would be avoidable with better planning and support in the community.
  • The service will also include access to telephone advice for patients, carers and professionals. Enhanced provision of care in the home especially in last days of life and in the future has the potential to support interventions such as IV infusions in the home.

Victoria Thorne, divisional nurse manager, North Manchester community services said: “The new extended service will greatly enhance end of life care and support for patients and families in North Manchester.  It has been a pleasure working with staff and our patient representatives who have been enthusiastic and motivated in helping develop and implement this new model."