Quality Accounts reports on Trust’s clinical and performance achievements

quality accounts 13 14
Quality Accounts reports on Trust’s clinical and performance achievements
06 August 2014

The Pennine Acute Hospitals NHS Trust has published its Quality Accounts Report for 2013/14.

All NHS Trusts are required to publish an annual report called a Quality Account to the public on the quality of the health care services they provide. The Pennine Acute Trust’s Quality Accounts Report focuses on the performance and work undertaken in the Trust to improve patient safety, clinical effectiveness and the patient experience.

The Trust runs North Manchester General Hospital, The Royal Oldham Hospital, Fairfield General Hospital in Bury and Rochdale Infirmary, along with services at Birch Hill Hospital and also provides community services for North Manchester.

In 2013/14 the Trust spent over half a billion pounds (about £1.5m per day) on providing healthcare services for local people. It invested £16.2 million on capital programmes and in maintaining and improving the physical estate and on smaller projects to develop front line clinical services.

The Trust saw over 307,622 A&E (urgent care) cases, 637,843 outpatients, 121,118 total inpatients, 72,511 day cases, and delivered over 9,800 babies. In addition, the Trust’s community staff made 148,340 visits to patients in their own homes.

Dr Gillian Fairfield, Chief Executive at The Pennine Acute Hospitals NHS Trust (pictured), said:

“The Board of Directors and our staff are committed to providing high quality standards of care for our patients and their families across our hospitals and community services. This means all of us across the organisation focusing on providing services that are safe, effective, and are of a high standard, ensuring our patients have an excellent experience of care and receive outstanding service and best clinical outcomes.

“As a public document, our Quality Account reports on our clinical performance and gives an honest view of the progress we have made on the priorities we set out last year, and sets out our priorities for quality improvement for the forthcoming year (2014/15) and the work that remains for us to do. Although I took up the post of Chief Executive at this Trust in April 2014, since my appointment I have been really impressed with the commitment and dedication of our staff and this is reflected in the excellent performance we have achieved in meeting local and national indicators over the past year and the high standards of care I have seen on wards and clinical areas.”

The main achievements and key developments during 2013/14 included:

• Significant progress in meeting and improving on all our key national clinical performance indicators. These include all national cancer targets, successful reduction in C.Difficile infection cases, continued high cleanliness scores in our hospitals, a continued reduction in our hospital standardised mortality rate, good venous thrombo-embolism (VTE) performance, achieving our overall 18 week Referral to Treatment (RTT) surgery waiting times, and meeting emergency access care standards including the 4 hour A&E waiting time across our three A&E departments at Bury, North Manchester and Oldham, and the Urgent Care Centre at Rochdale Infirmary.

• The launch of a new Quality Improvement Strategy for the next five years. The strategy sets out a number of important quality aspirations and priorities for staff to focus on and improve patient care, experiences and outcomes.

• The creation of the Oasis Unit at Rochdale Infirmary and a newly refurbished 23-bed medical ward at Fairfield General Hospital which have been invested in to make them more suitable to meet the needs of patients with dementia.

• The introduction of an alcohol liaison team that provides advice, support, education and outreach for staff and patients across the Trust.

• Our three A&E departments and Urgent Care Centre involved in a ground-breaking new initiative launched by Greater Manchester’s Police and Crime Commissioner. It involves specialist domestic abuse victim support workers working with our staff in providing early help to victims of domestic abuse.

• A crisis response service is being piloted at North Manchester by our staff who work in the community. Commissioned by North Manchester Clinical Commissioning Group (CCG), the new service supports adults aged 18 and above to prevent unnecessary hospital admission or to residential care. The multi-disciplinary integrated team provides an urgent and timely community response by assessing patients experiencing an acute episode of illness or injury deemed to be in a health and social care crisis. They co-ordinate appropriate intervention and help facilitate timely discharge from A&E.

• The £44m women & children’s supercentre at The Royal Oldham Hospital was officially opened by HRH The Countess of Wessex, marking the successful completion of the Greater Manchester ‘Making it Better’ maternity and children’s reconfiguration programme.

• The A&E departments at The Royal Oldham Hospital and Fairfield General Hospital are being expanded and developed. By Autumn 2014 both sites will benefit from increased space, along with separate children’s areas.

• A new integrated Oldham diabetes service was launched in partnership with Oldham Clinical Commissioning Group and Pennine Care Foundation Trust.

• Acute stroke services were centralised. From September 2013 all new acute stroke patients within the Trust are now referred to the specialist primary stroke centre at Fairfield General Hospital.

The Pennine Acute Hospitals NHS Trust is one of the largest in the North West and employs 9,000 staff and provides general and specialist hospital services to around 820,000 people across the north east of Greater Manchester in Bury, Prestwich, North Manchester, Middleton, Heywood, Oldham, Rochdale borough and parts of East Lancashire.

The Quality Accounts report for 2013/14 is available to download on the Trust website and on the NHS Choices website.