Frequently Asked Questions


What happens if I’m shortlisted?

If you’re shortlisted then you will be invited for interview.  However, not every application is successful.  If you haven’t heard anything from the team within 2 weeks of your submission date, then unfortunately you haven’t been selected for interview.

How soon will I be able to volunteer?

Once you have attended the Corporate Welcome and completed your ELearning programme your DBS will be processed.  Once we have seen your DBS, received both references and obtained occupational health clearance will you be classed as fully recruited.  The entire recruitment process can take approximately 6 – 12 weeks.

How often can I volunteer?

The minimum we ask is 2-4 hours (a session) a week.  However, we do appreciate that some volunteers want to commit more.  The maximum amount is 3 sessions a week.  We ask that you commit on a regular basis so it’s beneficial to us both. 

Do I need to wear a uniform?

Yes.  All volunteers are issued with a Trust polo shirt and ID badge.  A £10 refundable deposit is required to cover this cost before you start to volunteer. 

I’m free to volunteer in the school/college holidays, can I volunteer?

No unfortunately not.  We expect a minimum commitment of 6 – 12 months from people who apply to become a volunteer. We do not offer short term volunteering (less than 6 months) due to the timescale of recruitment and the financial implications. 

I need a placement for my college course can I volunteer?

No unfortunately not.  Volunteering is not a work experience placement.  It is a long term commitment which requires your time to benefit patients, not to gain work experience.

I want to shadow a nurse or a doctor, is this possible?

No unfortunately volunteering does not offer this.  The Trust does however, offer short term clinical insight to students planning a pursue a career in healthcare – If you are interested please email

Can you provide me with a reference?

No unfortunately we cannot provide a personal character reference for any volunteer.  We can however provide a statement that you are a volunteer along with your start date and area of volunteering.